Troubleshooting

General

• Quality claims
• Reset your aXbo

Rechargeable batteries

• Batteries last only for a short time
• Charging batteries

Sensors

• Activate / deactivate sensor/s
• Sensor does not work
• Sensor battery exchange
• Sensor makes noises
• Sensor logs on as a wrong person

Display & Light

• Display can not be activated
• Display shows all / weird icons
• Individual icons are not displayed
• Display goes out without a USB cable
• Display / Light guide is broken

Sounds

• Sounds are not working correctly

Wake up

• aXbo doesn't wake up gently

Software-installation & USB

• Error messages in the aXbo Software
• Error message on MAC
• Serial number is not displayed
• USB cable test
• Firmware downgrade