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Serial number is not displayed

In case that the serial number of your aXbo does not appear, we have hidden a special feature in the software aXbo Up2date which allows you to write the serial number into your aXbo. 

For this please proceed as follows: 

  • start aXbo Software Up2date (the software aXbo Research is not allowed to run same time!) 
  • unplug your aXbo in case that you plugged already
  • hold Ctrl + Shift-key and press F12 
  • enter the serial number twice in the appropriate fields (8 digits) 
  • connect aXbo and your computer with the USB cable 
  • Push the Update-button and wait until update is done successfully 

It is important that the missing serial number is entered before you upgrade the firmware for your aXbo for the first time. 


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